Privacy Policy

legal disclaimer

The content provided on this website is for general information and awareness only. While The Other Door strives to ensure that all information is accurate and kept up to date, we make no guarantees, representations, or warranties of any kind, expressed or implied, about the completeness, reliability, or suitability of the content for any purpose. Any reliance you place on such information is strictly at your own risk.

The Other Door is not responsible for any loss, injury, or damage arising from the use of this website or participation in any programmes unless otherwise required by law. All workshops and projects delivered in schools, prisons, probation services, or community settings are subject to site-specific policies, risk assessments, and safeguarding protocols. Nothing on this site constitutes professional legal, educational, psychological, or therapeutic advice, and should not be treated as a substitute for professional consultation.

Links to external websites or partner organisations are provided for convenience only. The Other Door has no control over the content or practices of third-party sites and accepts no responsibility for them.

By using this website, you agree to these terms and acknowledge that the work of The Other Door is delivered in partnership with host institutions, each retaining their own duty of care, safeguarding responsibilities, and governance structures.

Privacy Policy

The Other Door ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (theotherdoor.uk), contact us, or engage with our services.

INFORMATION WE COLLECT

We may collect and process the following types of information:

Personal Information: Name, email address, phone number, and any other details you provide when contacting us or filling out forms.
Usage Data: Information on how you interact with our website, including IP address, browser type, pages visited, and access times.
Cookies: We may use cookies to enhance user experience and improve website functionality. You can disable cookies in your browser settings.

HOW WE USE YOUR INFORMATION

We use your data to:

Respond to enquiries and communicate with you.
Provide information about our programmes, workshops, and partnerships.
Improve our website and user experience.
Comply with legal obligations.

LEGAL BASIS FOR PROCESSING

We process personal data based on one or more of the following:

Your consent.
Legitimate interest in providing and improving our services.
Compliance with legal or regulatory obligations.

SHARING YOUR INFORMATION

We do not sell or trade your personal information. We may share your information only when necessary with:

Service providers who support our website or communication systems.
Legal authorities, where required by law.

All third-party service providers are required to keep your data secure and use it only for the purposes we specify.

DATA SECURITY

We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

DATA RETENTIONWe retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

YOUR RIGHTS

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent where processing is based on consent.
Object to or restrict data processing in certain circumstances.

To exercise any of these rights, please contact us at [Insert Contact Email].

LINKS TO OTHER WEBSITES

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date. Last updated: 13th October, 2025.

CONTACT

For any questions about these Privacy Policies, please contact us:

Email: hello@theotherdoor.uk

Website: theotherdoor.uk